IT Service Management Consultant

The Information Technology Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations. IT Service Continuity Management helps to ensure the availability and rapid restoration of IT services in the event of a disaster. Since its inception, ITIL has become a world-wide de facto standard for best practices in IT service management.

The guide to IT service management is an important document. The combination of the Service Support and Service Delivery volumes are generally equivalent to the scope of the ISO/IEC 20000 standard (previously BS 15000). IT Service Management Consultant When protecting information it is the value of the information that has to be protected.

IT Service Management in the broader sense overlaps with the discipline of IT portfolio management, especially in the area of IT planning and financial control. The Service Manager Level certification is the highest achievable IT Service Management certificate.

It incorporates IT Service Management within its Control Objectives for Support and Delivery.